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Privacy Policy

Effective: June 23, 2025

Thank you for visiting Soulknit.com. Protecting your privacy is important to us. This policy explains what personal data we collect, how we use it, and how you can control it.

1. Data We Collect

  • Information you provide:

    • Name, email address (if you sign up for the newsletter or make a purchase)

    • Shipping address and phone number (when ordering a physical book)

  • Automatically collected data:

    • IP address, browser type, device information, pages viewed (via cookies/analytics)

2. Why We Collect It

We use your data to:

  • Process purchases (including payment confirmation, shipping, and customer support)

  • Send you email updates or newsletters (only if you opt in)

  • Improve our site experience and track how users interact with SoulKnit

3. How We Use or Share It

We do not sell or lease your data. We share data only when necessary:

  • With payment gateway providers (e.g., Razorpay) to process payments

  • With courier services for shipping your book

  • To comply with legal obligations, if required by law

4. Cookies & Analytics

We use cookies or similar tools to:

  • Track site usage (e.g., via Google Analytics)

  • Remember your preferences and simplify checkout

    You can disable cookies in your browser, though some features may not function properly.

5. Your Rights

You can:

  • Access, request deletion, or correct your personal data

  • Opt out of our email list at any time (unsubscribe link)

  • Request details about your data usage

Please contact us (see below) to exercise your rights.

6. Data Security & Retention

  • We use standard security practices (SSL, restricted access) to protect your data

  • We keep your order information and email until you request deletion or it is no longer needed

7. Children’s Privacy

Soulknit is not directed to children under 18. We do not knowingly collect data from minors.

8. Disclaimer of Liability

The book sold is provided "as is," and Soulknit accepts no liability for how you use it. For purchases, your sole remedy for any issues like damage or non-delivery is replacement or refund, at our discretion.

9. Policy Updates

We may update this policy occasionally. We’ll post the revised policy here with the updated effective date.

10. Contact Us

Questions or requests?

Email: book@soulknit.com

Or fill out the contact us form.

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